Refund policy
At Trail of Adventure, I put care and attention into every product and gathering I create. Because of the nature of handmade herbal goods and seasonal events, I keep my return and refund policies simple and transparent:
Herbal Products
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I accept returns only for defective or damaged products.
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If your order arrives damaged or defective, please contact me within 7 days of delivery with a photo and your order details. I’ll gladly replace the item or issue a refund.
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For health and safety reasons, I do not accept returns for change of mind, opened products, or items used incorrectly.
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I do not accept exchanges.
Event Tickets & Workshops
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Tickets are non-refundable.
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You may transfer your ticket to a different event date (or another person) up to 48 hours before the scheduled event at no cost.
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To arrange a transfer, email me with your name, ticket information, and the new attendee’s name (if applicable).
How to Start a Return or Transfer
Please reach out by email at holly@trailofadventure.com with your order or ticket number. I’ll do my best to make the process smooth and supportive.